Privacy policy

Last updated: June 5 2026

This Privacy Policy explains how Nausin (“the Site”, “we”, “us”, or “our”) manages your personal data. We outline how we collect, use, and share your information when you browse our collections, use our services, or make a purchase from nausin.com, as well as during any other communication you may have with us.

In the context of this Privacy Policy, “you” and “your” refer to you as the user of our Services. We process all personal data in strict compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025, ensuring your information is handled with the highest standards of security and transparency.

Geographical Scope of Our Services

Nausin offers its products and services exclusively to customers within the United Kingdom. Orders and deliveries are only possible within the United Kingdom. If you access our website from outside the United Kingdom, please note that our services are not intended for users outside the United Kingdom. Orders placed from abroad cannot be processed.

1. Information We Collect

When you visit our website or place an order, we may collect the following personal data:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)
  • IP address
  • Device and browser information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders
  • Provide shipping and delivery services
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

We only process your data where we have a lawful basis under UK GDPR, such as contract fulfillment, legal obligations, or legitimate interests.

3. Sharing Your Information

We only share your data with trusted third parties when necessary, including:

  • Payment providers (to process payments securely)
  • Shipping and courier companies (to deliver your order)
  • IT and website service providers
  • Analytics and advertising partners (such as Google)

All third parties are required to handle your data securely and in accordance with data protection laws.

We do not sell your personal data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Ensure the website functions properly
  • Improve user experience
  • Analyse website traffic
  • Support marketing and advertising (including Google services)

You can control or disable cookies through your browser settings.

5. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your order
  • Comply with legal and tax obligations
  • Resolve disputes

When data is no longer required, it is securely deleted.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Payments are processed securely via encrypted systems. We do not store full payment details.

8. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

When this occurs, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses
  • Data protection agreements

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

Shop Name: Nausin
Address: 17 Bromley Rd, London, E10 7AD, United Kingdom

E-mail: info@nausin.com
Phone: +447418603581

Customer Service Opening Hours (GMT+0 - London)
Monday - Friday: 09:00AM - 5:30PM
Saturday & Sunday: 10:00AM - 3:00PM

We strive to respond to all inquiries within 24 hours.

Thank you for choosing Nausin.