Shipping policy

Last updated: June 5 2026

At Nausin, we aim to provide a smooth and transparent shipping experience. Below you will find all relevant information regarding processing, shipping, and delivery.

Order Processing (Handling Time)

Order Cut-off Time: 17:00 (GMT+0 - London), Monday to Friday.
Handling Time: Orders are typically processed, quality-checked, and dispatched within 1–3 business days (Monday to Friday).
Orders placed after 17:00 on Friday or during the weekend/bank holidays will be processed starting the following business day.

Transit & Delivery Time

After your order has been dispatched from our facility, the estimated transit time is as follows:

Delivery Time: 4–7 business days.
Total Estimated Delivery: 5–10 business days from the moment of purchase.

Please note: Deliveries are made on business days only (Monday to Friday). During peak seasonal periods or UK Bank Holidays, minor delays may occur.

Shipping Location

We currently only ship within the United Kingdom.

Shipping Cost

We are delighted to provide Free Standard Shipping on every order throughout the United Kingdom. At Nausin, transparency is key: the price displayed at checkout is exactly what you pay, with no hidden surcharges or handling fees added to your total.

Couriers

We work with reliable courier partners such as:

Royal Mail
Evri (Hermes)
DPD
DHL

The courier used will depend on your location and availability to ensure the fastest possible delivery.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number, allowing you to monitor your delivery in real time.

Delays

While we do our best to meet the estimated delivery times, delays may occur due to factors outside our control (such as weather, customs, or courier disruptions).

Address Changes & Cancellations

Address Changes: If you notice an error in your address, please contact us at info@nausin.com immediately. We can only amend details before the order enters the "Processing" stage.
Cancellations: You may request a cancellation within 12 hours of placing your order. After this window, the order may have already been dispatched, in which case it must be treated as a return.

Customs & Taxes

As Nausin operates and ships domestically within the United Kingdom, you can shop with confidence knowing that no customs duties or import taxes apply to your order. The total price displayed at checkout is final, with no hidden fees upon delivery.